Contemplative Commons Operations Assistant

Position Overview

The Commons Operations team is a service-driven team that is responsible for the daily operations of Contemplative Commons. As an Operations Assistant, you will oversee the daily operations of the Contemplative Commons, assisting with setting up Studios for classes and Special Events, ensuring that the facility is well taken care, and providing excellent customer service to our guests.

Position Commitment

Minimum 8 hours per week, with shifts scheduled to accommodate your class schedule. This may include shifts in the evenings, weekends, or special events.
Attendance at all training sessions and managerial staff meetings is mandatory.
This position will require availability during the Fall and Spring semesters,with the potential for continued employment opportunities during the Summer.

Key Responsibilities

Event Support
- Assist with the setting up and breaking down of events and classes in and around the Contemplative Commons.
- Have a basic understanding of Event management, AV equipment, and customer service to assist with event setups and technical support.
- Supervising the Front Desk and providing exceptional service to guests and following UVA policies and procedures.
Facility Operations:
- Conduct daily facility checks across Contemplative Commons, identifying and reporting any issues or maintenance needs to professional staff.
- Supervise the Contemplative Commons daily operations and help our guests.
- Ensure building security and the safety of all guests by identifying and addressing hazards or mechanical issues.
Customer Service & Communication:
- Serve as a friendly and professional point of contact for guests and visitors, answering questions and providing information on events, services, and policies.
- Staff the Information Desk (1st floor Lobby) and the Admin Desk (2nd Floor lobby), ensuring a welcoming and helpful environment.
Administrative Support:
- Provide clerical support, including answering phone calls and greeting visitors in a timely and courteous manner.
- Assist with documentation and communication of staff performance, including helping with semester evaluations and other administrative tasks.
Other Duties as Assigned:
- Assist with any other tasks or responsibilities as directed by the Facility Manager.

Qualifications & Skills

Academic Requirements:
- Must remain in good academic standing throughout the position.
- Be an active student at the University
Skills & Experience:
- Excellent customer service and communication skills.
- Proven ability to demonstrate leadership, good judgment, and a positive influence on others.
- Strong organizational skills and attention to detail.
- Ability to work well both independently and as part of a team.
- Previous experience in a student-centric organization is preferred but not required.
Professionalism:
- Ability to maintain professionalism and represent UVA and the Contemplative Commons positively.
- Demonstrate responsibility in attire, conduct, and communication.

By joining the Contemplative Commons Operations Team, you will play an integral role in supporting providing a service to the UVA and Charlottesville area. And help inform the community about the Commons and our mission.

Additional Requirements

This position requires moderate amounts of walking around the Contemplative Commons. Must be able to lift ~25 lbs.
A fundamental knowledge of A/V technology.

To be considered please attach a CV/Resume and Cover Letter.

This position will require a successful background check.

Compensation

Undergraduates – $15/hour during your ﬁrst year with CSC, with a $1/hour increase for each additional year.
Graduates – $20/hour starting during your ﬁrst year with CSC, with a $1/hour increase for each additional year.
Higher pay rates are available for summer employment.